For "tell me about a time when..." questions

STAR answer builder

Interviewers want two things from a story: what you did, and what changed because of it. Put one story into four parts and check both are there.

Your story in four parts

1. Situation: where and what was wrong Keep it under 20% of the answer
2. Task: what you were responsible for "I", not "we"
3. Action: what you did, step by step The biggest part. Doing words: found, fixed, wrote, asked.
4. Result: what changed A number, a time saved, or a before and after

Checklist and answer

0 of 4
parts present
    Balance by words0 words
    For the interview itself

    The story is ready. The follow-up is not.

    After your story comes "What would you do differently?" or "What did you trade off?". ClapAssist is a Mac and Windows app that listens to the call and shows you what to say. It stays out of screen share on every plan; only you can see it.

    Download with 10 free minutes

    What the checklist looks for

    It is a checklist, not a score. Four things, each either present or not:

    1. Situation has at least 15 words, enough to place the story.
    2. Task says what you owned: it uses "I", "my" or "I was".
    3. Action is in the first person and has doing words (found, fixed, wrote, called, tested, and so on), not "we decided".
    4. Result has a number, a percentage, a time, or a before-and-after word like "dropped" or "went up".

    The balance bar shows how many of your words go to each part. Most of them should be in Action. If Situation is over 20%, cut it. The example stories are made up, so replace every line with your own.

    Next on this path

    For the call itself

    The story is ready. The follow-up is not.

    ClapAssist is a Mac and Windows app. It listens to the interview on your computer and shows you what to say, in short lines you can read while you talk. Your resume and notes are never stored on our servers. It stays out of screen share on every plan; only you can see it.

    Download with 10 free minutes
    Mac and Windows · No card needed for the free minutes