Eye contact, framing and what to wear, how to speak on a call, what to do when the connection drops, live vs recorded interviews, and quick notes for Zoom, Teams and Google Meet.
For a video interview: put the camera at eye level, light your face from the front, use a plain background, test your audio, video and the platform the day before, and look at the camera when you speak. Keep answers a little shorter than in person, pause before you answer to allow for lag, and have a plan if the connection drops.
This post covers how to come across well on camera, how to speak on a call, what to do when the tech fails, the difference between live and recorded interviews, and quick notes for Zoom, Teams and Google Meet. For the setup itself, tick through the video interview checklist.
Key takeaways
MIT's career office gives the basics: "Position your camera to eye level", "Have a light source behind or next to your camera", "Select a neutral background", and "Test your audio and video". Test the actual platform, too, not just your webcam.
The full list, with 36 ticks for camera, light, sound, internet and a backup plan, is in the video interview checklist.
When you speak, look at the camera, not the interviewer's face on screen. When they speak, look at the screen as you naturally would. Moving the meeting window right under the camera makes the difference smaller.
Head and shoulders, with a little space above your head. If you are too close, you look tense; too far, you look absent.
Dress as you would for the interview in person, at least from the waist up. Solid colors work better than thin stripes or busy patterns, which can flicker on camera.
Sit up, keep your hands visible now and then, and nod when listening, a little more than you would in person: small reactions are easy to miss on a call. Turn off the self-view if watching yourself makes you nervous.
| Problem | What to do |
|---|---|
| Your audio cuts out | Say so straight away: "Sorry, you cut out. Could you repeat the last part?" |
| The video freezes | Turn your camera off and on, or leave and rejoin the call. |
| The call drops completely | Rejoin, then email or call the interviewer within a minute. Have their contact details open. |
| Your internet is unstable | Move closer to the router, pause downloads, or switch to your phone's hotspot. |
| The link does not work | Reply to the invite at once and ask for a new link or a phone call. |
Interviewers handle dropped calls all the time. What they remember is whether you stayed calm.
A live interview is a normal conversation over Zoom, Teams or Meet. A recorded (one-way) interview shows a question on screen and records your answer, with nobody on the other side. HireVue's FAQ calls its version "the kind you do without another person at the other end" and says "hiring decisions are made by people".
For recorded interviews, HireVue's own tips are to use the practice questions, record yourself on a phone or computer beforehand, find "a quiet place with good wifi" and keep the light in front of you. Read each question's time limit and retake rules before you start. More in one-way video interviews and HireVue interview questions.
Leave the call only after the interviewer does, and check you are really disconnected before you react. Send a short thank-you email the same day that mentions one thing from the conversation. Then write down the questions you were asked, while you still remember them.
Record yourself answering three questions, watch it once with the sound off (body language) and once with your eyes closed (voice). The free AI mock interview reads questions for your job aloud and reports on pace, filler words and structure. During the live call, ClapAssist shows suggested answers from your resume and stays out of your screen share; check first whether the employer allows AI help.
Outside pages that back the advice above, opened and checked on the date shown.
ClapAssist is a small desktop app for Mac and Windows. It listens to your video interview on your own computer and shows an answer written from your resume, one short sentence to say first and then the points. It never joins the call and stays out of screen shares and recordings.
At the camera when you speak and at the screen when the interviewer speaks. Moving the meeting window just under the camera helps.
What you would wear in person, at least from the waist up. Solid colors look better on camera than thin stripes or busy patterns.
Rejoin straight away, and email or call the interviewer within a minute. Keep their contact details open and a phone hotspot ready as a backup.
Use the platform's practice questions, record yourself beforehand, find a quiet place with good wifi and light in front of you, and read each question's time and retake rules.
Set it up in two minutes now, so it is ready when the calendar invite lands.